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Wholesale All in One FAQ

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56 questions in 10 topics

Getting started

What it does, setup and themes. · 9 questions

What does Wholesale All in One do?

It lets one Shopify store sell to wholesale and retail customers, with separate prices, volume discounts, signup forms and order limits for each customer group.

What is a Shopify wholesale app?

It adds wholesale features to a Shopify store: separate prices for customer groups, volume discounts, buyer signup and order rules, so you can sell B2B without a second store.

Do I need a second store for wholesale?

No. Retail and wholesale customers shop in the same store and each see their own prices.

Is Wholesale All in One Built for Shopify?

Yes. It has earned Built for Shopify status, Shopify's mark for fast, easy to use, well-integrated apps.

How does installation work?

Install the app from the Shopify App Store. Our team makes any theme changes for you. We start the app in test mode, so the orders you receive today are not affected.

How long does setup take?

Usually one to three business days. Most stores are ready within 12 to 36 hours.

Does it work with my Shopify theme?

Yes. Wholesale All in One works with all Shopify themes.

Does it work with drawer, pop-up and slide-out carts?

Yes. Wholesale prices show correctly in every Ajax cart feature, including:

  • Ajax cart
  • Cart drawer
  • Pop-up cart
  • Slide-out cart
  • Product quick view
Does it create duplicate products or variants?

No. Prices apply to your existing products, so your catalog and inventory stay clean.

Plans and billing

Prices, trial and which plan has what. · 6 questions

How much does it cost?

Basic is $24, Professional is $29 and Business is $39 per month.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial.

Do annual plans save money?

Yes. Annual plans save 17%: you pay for 10 months and get 12.

Which plan has volume pricing?

Every plan has volume pricing with one discount for many products. Professional and Business add a different discount for each product or variant.

Which plan works with Shopify POS?

Business. It also adds CSV pricing import, order level discounts and member price showcase.

Which plan can hide prices and products?

Professional and Business. Both add price visibility (login to view prices) and product visibility (Manage Lock).

Retail and wholesale

Two price lists, one store. · 4 questions

Can I sell retail and wholesale from one store?

Yes. Approved wholesale customers see your wholesale prices. Retail shoppers see your regular prices. You can also set fixed prices for each group.

Can I hide prices until customers log in?

Yes. Guests and unapproved customers see “Login to view price” instead of a price. Approved customers see their prices after they log in.

Can I show some products only to wholesale customers?

Yes. Manage Lock shows or hides products and collections for the customers you choose, so wholesale-only items stay private.

Can I show member prices to encourage signups?

Yes. On the Business plan, non-members can see member prices. Once approved, they buy at those prices.

Wholesale pricing

Discounts, price lists and CSV import. · 6 questions

Are discounts taken from the price or the compare-at price?

From the product price, not the compare-at price. To price from the compare-at price, use the Fixed Price method.

Can different wholesale customers get different prices?

Yes. Give each customer or customer group its own prices, for as many groups as you need. Set them for:

  • Your entire store
  • Specific collections
  • Specific products
  • Specific variants
Can I set a different discount for each variant?

Yes. Individual pricing sets a different price for each variant. For a T-shirt in four colors:

  • Red: 10% off
  • Green: $10 off
  • Black: fixed price of $50
  • Blue: no discount
Can I set fixed prices instead of discounts?

Yes. Every rule can use Percentage Off, Amount Off or Fixed Price, so you can set exact new prices.

Can I import and export prices with a CSV file?

Yes, on the Business plan. Import product and variant prices for:

  • All customers
  • Guests only
  • Logged-in customers only
  • Tagged customers only
Can I set prices for different markets?

Yes. Market specific pricing sets special prices for customers in each Shopify market.

Volume and tiered pricing

Quantity breaks and discount tables. · 6 questions

How do volume discounts work?

Customers pay less per item as they buy more. For example:

  • Buy 10: $9 per item
  • Buy 20: $7 per item
  • Buy 30: $5 per item
Can different customers get different tiered pricing?

Yes. Give each tagged customer group its own tiers for your entire store, specific collections, products or variants.

Can each variant have its own tiered pricing?

Yes. Individual volume pricing sets tiers per variant, and the price table updates when the shopper picks a variant. For example:

  • Black: 1+ at $23, 5+ at $21, 10+ at $19
  • Blue: 10+ at $28, 20+ at $26, 30+ at $24
Can I give a discount for buying several items from one collection?

Yes. For example, 5% off 6 or more items from a collection, and 10% off 12 or more.

Can I change the volume discount table design?

Yes. Pick one of six ready-made table designs in the volume discount rule. For a custom design, contact our team.

Can I combine wholesale and volume discounts?

One rule applies at a time, and the volume rule takes priority. To give 10% wholesale plus 15% volume, set 25% in the volume rule.

Discount codes

Coupons on top of wholesale prices. · 2 questions

Can wholesale customers use discount codes too?

Yes. Wholesale customers can add a discount code on top of their wholesale or tiered prices. The code field appears on the cart page.

Can I turn off discount codes for wholesale customers?

Yes. Turn off Shopify discount codes for wholesale customers only, and keep them on for retail promotions.

Customers and signup

Forms, approval and existing customers. · 9 questions

Does the app include a wholesale signup form?

Yes. Add a wholesale registration form to your store from Manage Customers, and choose the fields you need.

Can I review requests before I approve them?

Yes, and it is on by default. Check each applicant's details, then approve or decline.

Can new wholesale accounts be approved automatically?

Yes. Turn on automatic approval in the app. New buyers are approved right away with the tag you choose, such as “wholesale”.

Can I customize the registration form?

Yes. Add, remove and edit fields to collect what your business needs.

Can I have more than one registration form?

Yes. Create several forms that collect different details, for example one for retailers and one for distributors. Our team can help set them up.

Will my existing wholesale customers need new accounts?

No. The app works with customer tags. Customers already tagged “wholesale”, “dealer”, “trade” or “vip” get their prices right away.

How do I turn existing customers into wholesale customers?

Two ways:

  • Add the wholesale tag to them in Shopify Customers. They see wholesale prices at their next login.
  • Ask them to apply through your signup form, then approve them in the app.
Can I move my wholesale customers from another app?

Yes. Your existing tagged customers work with Wholesale All in One, so nobody needs a new account.

Orders and limits

Minimums, net terms and fast ordering. · 6 questions

Can I set a minimum and maximum for the whole order?

Yes. Set limits on any of these:

  • Cart subtotal
  • Number of items
  • Cart weight (lb)
Can I set minimum and maximum quantities per product?

Yes. Set minimums, maximums, multiples and pack sizes per product or variant. Customers check out only when the cart meets them.

Can first orders have a different minimum?

Yes. Order value limits can differ for a customer's first order and the orders after it.

Does it support net terms and bulk ordering?

Yes. It supports net terms, a quick order form, a re-order form and bulk import of customers and prices.

Do wholesale prices apply to orders I create?

Yes. Create orders for customers in Shopify Orders and the app applies their wholesale discounts.

Can I handle tax exemptions and VAT?

Yes. Exempt eligible customers from tax, and show prices including VAT, excluding VAT, or both.

Shipping

Rates by customer, location and order. · 4 questions

Can I set flat or percentage shipping rates?

Yes. Set flat or percentage rates for the customers you choose, based on:

  • Order total
  • Order quantity
  • Order weight
Can shipping rates depend on the customer's location?

Yes. The app reads the address in the customer's profile when they log in and applies the matching rate.

Can I offer free shipping to everyone except wholesale customers?

Yes. Give free shipping to retail customers and keep wholesale rates for tagged buyers.

Can I set a minimum order for free shipping?

Yes. For example, free shipping on all orders over $50.

Apps and integrations

POS, currencies and other apps. · 4 questions

Does it work with Shopify Checkout and POS?

Yes. Discounts apply at Shopify Checkout and to orders you create in the Shopify Admin. The Business plan also applies them to Shopify POS orders.

Does it work with multi-currency checkout?

Yes. With the Coupon Code API discount method, customers get their discount in their local currency. Turn on multi-currency first, with Shopify Markets or a currency app.

Does it work with other Shopify apps?

Yes, with most Shopify apps. Ask our team about a specific app and we will check it for you.

Can I translate the app's text?

Yes. Translate every customer-facing text the app adds into your store's languages.

Start your free trial.

Our team sets it up with you.